The job of a housekeeper covers a multitude of responsibilities, we will teach you to develop your skills, to control your working time, to plan your tasks but also to work in an organised way and to know how to react in all unexpected situations with future employers.
We will allow you to create a community to share your experiences and exchange with other students and alumni. We will also provide you with all the necessary support throughout your training.
In order for the quality of your work to be recognised and appreciated in your future career, we ensure that you are taught the best gestures and above all that you acquire the know-how and interpersonal skills required for the profession of housekeeper/maid, also known as chambermaid or luxury cleaning lady.
Our training method is based on our experience, interactivity, sharing and conviviality.
The Morgan Mallet School Housekeeper Training is a curriculum designed to help candidates learn how to effectively manage their future life as a housekeeper in a luxury property. It is a comprehensive programme that covers many aspects of managing the upkeep of a property, chateau, villa, chalet, mansion or grand flat.
The housekeeper training starts with an assessment of the future housekeeper's current situation with our training officer. This includes an assessment of the candidate's strengths and weaknesses, as well as communication and problem-solving skills. During this assessment, the candidate and the trainer will also discuss their goals and motivations. This is an important step in the process as it allows the candidate and our trainers to identify the skill areas to be acquired and to create a suitable training plan.
The next step in the Domestic Helper training process is to create the application form (training agreement) and funding for the training. Our training officer will accompany you during this step. See details below.
The third step of the process is the training course which consists of helping and accompanying the future domestic worker to develop skills during the 10 and a half days with two Morgan Mallet School trainers. See programme below.
Finally, the housekeeper training process ends with a review of the student's progress. During this phase, the future housekeeper will discuss the successes and achievements they have made since the beginning of the training. This is the perfect time to celebrate the student's achievements.
You are the actor of your future!
The Best maid school in 2023
Want to become a 5 star housekeeper and working for wealthy families all around the word? You can now follow the Morgan & Mallet courses in France and find the best opportunities for your career !
Course and content of the training
10 days over 2 consecutive weeks
- Arrival on Monday - Training from Tuesday to Saturday - Sunday off - Training from Monday to Friday - Students leave on Saturday
= Students are accommodated in the villa for the duration of the training
1/2 day preparation for the recruitment interview/presentation of the vacancies (8 days after the training) 90 hours of training in total
The training modules include (details of the training can be provided during the first interview with the training officer). :
1. Internal maintenance training module
2. Linen management training module
3. Housekeeping training module
4. Training module for brass and silverware care - Hand cleaning of fragile dishes (crystal, porcelain...)
5. Training module knowledge of organic cleaning techniques
6. Training module on managing external service providers
7. Training module on floral decoration and plant care
8. Training module on knowledge of maintenance equipment
9. Training module for managing a dressing room
10. Hygiene training module
11. Training module for table setting and service
12. Training module managing the budget, replenishment and storage of products
13. Training module handling pets
14. Training module for domestic staff's skills and know-how
15. Training module on cooking, meal preparation and food shopping
16. Training module on property security and guarding
17. Childcare training module
18. Training module on communication techniques with the employer
19. Regular MCQ tests
20. Exercises and role plays
21. Organising an informal lunch situation (service and table setting)
22, Organising a formal dinner in a situation (service and table setting)
23. Graduation and photo session
The Leading Housekeeper School
Morgan & Mallet School is the Leading French 5 star Housekeeper Training to develop your career and working for HNW and UHNW families.
Pre-requisites for the training
The following are the prerequisites for participating in the domestic worker training:
Be of age
No criminal record
Motivated and enthusiastic
Discretion, loyalty, honesty
Excellent communication skills
Adaptability, availability, flexibility
Attention to detail, meticulous
Sense of service, duty
Appetence for the various tasks related to the running of a property
Appetence for cooking
Ability to evolve within a demanding environment
The acceptance and validation of your application for the training will be carried out through these steps:
Preliminary interview with the training officer - 20 minutes
Interview with the trainers - 15 minutes
Sending your complete profile presentation
Your criminal record of less than three months
An identity document
After the interview and receipt of your application, our teams will confirm that you are interested in our training programme and will offer you several dates to attend.
You can pay for the entire course by bank transfer only, our team will provide you with our bank details. Immediate payment before the course is required. (30% deposit at the time of booking and 70% of the total payment one week before the start of the course).
The fee includes :
10 days of face-to-face training from 9am to 5pm from Tuesday to Saturday the first week and from Monday to Friday the second week
1/2 day of training on writing a quality CV and a job interview simulation/coaching session with a Morgan & Mallet International recruitment officer to prepare you for your future applications and job searches
Session with a maximum of 5 students
Two trainers at your disposal
A training officer to assist you from A to Z in putting together your training file (financing, training agreement, delivery of training certificate, diploma, post-training follow-up, etc.)
Free accommodation in the Villa Noumade during the course (private room + bathroom) - sheets and bathroom linen included (for people living in the Bordeaux area, accommodation on site is not compulsory)
Food offered (breakfast and lunch only during the course and on Sunday (day of rest) all meals are your responsibility) - please indicate if you have any food intolerances or allergies prior to your arrival
A welcome drink (petit fours and soft drinks) with all students and trainers
Two Morgan Mallet School uniforms
Delivery of the training booklet with the complete training programme, courses, exercises, MCQs, results of checks and tests
The Morgan Mallet School diploma and certificate
Free airport or train station transfer for your arrival and departure from Bordeaux if needed
One car or motorbike parking space inside (secure parking)
Several proposed activities on Sundays during your day off
A follow-up of your professional career after the training with Mrs Anne Brisson, training officer
Authorisation to use the "Label Morgan Mallet Approved" logo on your future profile
The price of the luxury housekeeping training course is 2,990 euros excluding VAT.
The employment market for domestic workers
The employment market for domestic workers is doing very well as there is a very high demand in Europe.
Salary and conditions in 2023 (Morgan & Mallet International statistics)
3,000 euros net per month at the end of the career (full-time) + company accommodation offered in certain cases
Some employers provide a company car
There may be certain benefits for the larger firms: 13th month, various bonuses, performance bonus, food included, health insurance
90% permanent position for registered vacancies
Places and areas with the highest number of job offers: UK, USA, Europe and Middle East
A housekeeper is a person who is responsible for the cleaning and maintenance of a high-end property. Housekeepers are usually employed by HNW or UHNW families.
Housekeepers are responsible for a variety of tasks related to the cleaning and maintenance of a house. This includes sweeping, vacuuming, dusting, polishing and scrubbing all surfaces.
They may also be responsible for cleaning and organising cupboards and wardrobes. Housekeeper may also be responsible for laundry, including hand washing, drying, folding and ironing clothes. They may also be asked to carry out minor repairs such as fixing broken items or changing light bulbs.
In addition to cleaning, housekeeper may also be asked to prepare meals and do the shopping. Maid may also be asked to perform other tasks such as walking the dog, taking out the rubbish and watering the plants...
Housekeepers must be able to work independently, as they are responsible for a multitude of tasks without direct supervision. They must also be able to follow instructions and take initiative within the property.